One Stop Home Repair has been offering electrical, plumbing, handyman, remodeling and construction services to the Greater Bangor Area for more than 30 years. Our goal has always been to provide our clients with friendly staff. One Call Does It All whether you need a repair or remodel.
No matter how big or small the project, when you work with us we will provide you with peace of mind and confidence that your project will be completed on time and within budget every time.
The mission of One Stop Home Repair is to provide world-class service to commercial and residential clients in the community by providing hassle-free, high quality home repair. One phone call connects all clients with professional licensed, and insured personnel that can handle a wide range of home repair needs with confidence and consistency. One Stop eliminates the stress of home repair and invites their clients to enjoy the camaraderie of a dedicated service provider.
Tracy Stevens lives in Corinth with her husband. She has 2 children, 1 grandchild, as well as 2 cats. Tracy attended Eastern Maine Community College and earned her Associates Degree in Digital Graphic Design. She earned her Associates Degree in Computer Information Management at Beal College. In addition to her formal education, Tracy has a strong background in customer service.
The customer service experience helps Tracy as she handles incoming phone calls. She also books appointments and helps with various office duties. Tracy finds talking with customers and helping them solve their problems most rewarding.
In her spare time, Tracy enjoys reading, spending time with her family, and fooling around on her computer.
Paul grew up in Orono and has known Howard most of his life. After completing high school, Paul earned his certificate in Computer Repair at Eastern Maine Community College. He lives in Brewer.
Paul underwent some training to use the state-of-the-art estimating program, Xactimate. This training has been an asset to Howard in completing the estimating procedure. Paul is the creator of the newsletter, One Stop Shop News and the Facebook page and he manages both.
In his free time, he is reading, writing, watching documentaries or trying to find a horror film that will really scare him, on Netflix. Although it is not easy, he has been successful in finding a horror film that genuinely scared him! Paul also likes scoping new tricks in Ubuntu Linux. Weather and time permitting, Paul enjoys random adventures.
In August 2017, One Stop Home Repair welcomed Kathy Herbest. Kathy joins us from Milo, with more than 10 years of business experience. She lives with her husband, and their rat terrier, dog, named Molly. Molly likes to “terrorize” them, which is really just love rat terrier style.
From 1994-1996, Kathy attended Beal College. She graduated with an Associates Degree and credentials for Medical Secretary work. Throughout her career, she has worked in several office settings. In many of them, her duties were to schedule patients at doctors’ offices. As One Stop Home Repair was very much in need of a dedicated dispatcher, her scheduling background brings yet one more element of professionalism to our growing company.
More often than not, when you call the office, the cheerful voice you’ll hear over the phone will be Kathy’s. She is the go-to person to get your scheduling needs heard. She is also the office assistant for all field technicians, to help ensure that your projects run smoothly.
Kathy loves to learn about and implement new or improved office procedures that will make the office run more smoothly. Above all, Kathy loves to make everyone she works or talks with smile.